Privacy Policy

TixCasa (“we,” “us,” or “our”) operates the website tixcasa.com (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Email address — when you sign up for presale alerts, newsletters, or notifications
• Account information — if you choose to create an account (name, email, preferences)
• Communications — when you contact us for support or provide feedback

Information Collected Automatically

When you access our Service, we may automatically collect:

• Device and browser information — browser type, operating system, device type
• Usage data — pages visited, time spent on pages, click patterns, search queries
• IP address and approximate location — used for providing localized event results
• Cookies and similar technologies — to improve your experience and remember preferences

Information from Third Parties

We may receive information from third-party ticket platforms and affiliate partners to display event listings, pricing, and availability. This data is about events and ticket inventory — not about you personally.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service
• Display ticket prices from multiple platforms
• Send presale alerts and notifications you've opted into
• Personalize your experience (e.g., showing events in your city)
• Analyze usage trends to improve our features and user experience
• Respond to your inquiries and provide customer support
• Comply with legal obligations

3. Affiliate Links and Third-Party Platforms

TixCasa is a ticket discovery service. We display pricing from third-party ticket marketplaces including, but not limited to, Ticketmaster, StubHub, Vivid Seats, TickPick, and SeatGeek. When you click on a ticket listing, you will be redirected to the third-party platform to complete your purchase.

Important: We do not sell tickets directly. Your purchase is made through the third-party platform, and their privacy policy and terms of service will govern that transaction. We encourage you to review their policies before completing a purchase.

We earn affiliate commissions when you purchase tickets through our links. This does not affect the price you pay.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you interact with our Service
• Provide personalized content and recommendations
• Track affiliate referrals to our partner platforms
• Analyze site performance and usage patterns

You can control cookies through your browser settings. Disabling cookies may limit some features of the Service.

5. Analytics

We may use third-party analytics services (such as Google Analytics) to help us understand how users interact with our Service. These services may collect information about your use of the Service and other websites, including your IP address, which may be used to evaluate usage patterns.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Affiliate partners — limited data necessary for tracking referrals and commissions
• Service providers — third parties that help us operate the Service (hosting, analytics, email delivery)
• Legal requirements — when required by law, regulation, legal process, or governmental request
• Business transfers — in connection with a merger, acquisition, or sale of assets
• Protection of rights — to enforce our terms, protect our rights, or ensure user safety

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may request deletion of your data at any time by contacting us.

8. Data Security

We implement commercially reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate personal data
• Deletion — request deletion of your personal data
• Opt-out — unsubscribe from marketing emails at any time using the link in each email
• Do Not Track — we currently do not respond to “Do Not Track” browser signals

10. California Privacy Rights (CCPA)

If you are a California resident, you have the right to: request disclosure of what personal information we collect, use, and share; request deletion of your personal information; and opt out of the sale of personal information. As noted above, we do not sell personal information.

To exercise your rights, contact us at the email address listed below.

11. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately and we will take steps to delete that information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” above. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@tixcasa.com
Website: tixcasa.com